Quality Control

It can be really difficult to subjectively review your bus services and a fresh pair of eyes can help to ensure you a delivering a consistently high quality service, within the expectations of the traffic commissioner or your local authority.

Monitoring & Reporting
The first stage of any quality control exercise is monitoring. We can provide any aspect of this, such as a simple list of actual arrivals and departures against an expected list or undercover on-bus surveys assessing every aspect of your service. Data can then be reported back as a list of statistics or accompanied by a written report.

Registration Services
Citistar can prepare maps for registration of or changes to local bus services. See the Sample Files for an example.

We can also review other aspects of your operation, such as vehicle utilisation, network coverage or current publicity coverage and quality. Such reviews will be tailored to your requirements.